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Virtual Client Headache
Washington, D.C. -- Can anything slow the virtual private
networking juggernaut?
The answer is a resounding yes, and the impediment is the
hidden costs of installing and properly configuring complex
client software.
There are often problems deploying any new application, but
"with VPNs you usually are talking about getting software to
geographically dispersed users who are either in small offices
with no technical support staff or full-time telecommuters
who never get into an office at all," said Ronald Brendon, IS
director at the accounting firm Randall, Kline and Browner.
Deploying VPN client software to thousands of remote users
can turn into a management nightmare, requiring the IT staff
to spend huge amounts of time resolving user problems. The
operational cost in labor hours alone could significantly erode
any VPN cost savings derived from reduced
telecommunications charges, according to members of
InternetWeek's VPN Alliance assembled in a roundtable
discussion last week at the ComNet trade show. By
Salvatore Salamone
http://www.internetwk.com/news0199/news012999-7.htm
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